Terms of Service

Last updated 2 June, 2024

TEKNOIA Terms of Service

1. Acceptance of Terms

By accessing and using the services of TEKNOIA (“Company”), you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you should not use our services.

2. Services Provided

TEKNOIA provides content marketing services and sells digital products. Our services include but are not limited to content creation, strategy development, social media management, and SEO optimization. Digital products include e-books, templates, software, and other downloadable resources.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase.
  • Use our services and products in compliance with all applicable laws and regulations.
  • Respect intellectual property rights and do not distribute or reproduce our digital products without permission.

4. Payment Terms

All fees for services and digital products must be paid in full at the time of purchase. We accept various forms of payment including credit cards and online payment systems. All transactions are secure and encrypted.

5. Refund Policy

For content marketing services:

  • Refunds are generally not provided once work has commenced.
  • Exceptions may be made at the discretion of TEKNOIA based on individual circumstances.

For digital products:

  • Refunds are not available for downloadable products due to their nature. Please ensure you review product descriptions and requirements before purchase.

6. Intellectual Property

All content created by TEKNOIA, including but not limited to text, graphics, logos, and software, is the property of the Company and is protected by international copyright laws. Unauthorized use of any TEKNOIA content is strictly prohibited.

7. Confidentiality

TEKNOIA respects the confidentiality of its clients and users. Any information shared with us for the purpose of providing services will be kept confidential and will not be shared with third parties without your consent, except as required by law.

8. Limitation of Liability

TEKNOIA will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or products. Our total liability to you for any claims arising from our services is limited to the amount you paid us for those services.

9. Termination

TEKNOIA reserves the right to terminate your access to our services at any time, with or without cause, and with or without notice, effective immediately. You may terminate your use of our services at any time by notifying us in writing.

10. Changes to Terms

TEKNOIA reserves the right to update or modify these terms at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

11. Governing Law

These terms are governed by and construed under the laws of the jurisdiction in which TEKNOIA operates, without regard to its conflict of law principles.

12. Contact Information

For any questions or concerns regarding these terms, please contact us at:

Email: hai@teknoia.com


Grand Office
Jl. Raya Ahmad Yani 151-R Wonocolo,
Surabaya, Indonesia


By using TEKNOIA’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.